For more information about our group and business interests, do also visit us at http://www.intercol.com/
The Information Technology Group is in operation for 10 years with a pool of specialized IT professionals focusing on providing best of breed IT products and services with strong implementation & project management expertise. Intercol extends its expertise now in the region with its new branch office in Dubai Internet City.
Intercol’s DIC Branch specializes in the following industry verticals. The credentials and growth in these industries is totally customer driven.
The goal of this group is to provide “Value-Added Services” that fulfill the requirements, and exceed the expectations of our customers.
Projects
Our specialized team includes resources from a variety of technical backgrounds with specific industry knowledge for our partner applications. We ensure that our team is fully trained and certified by our partners with the aim of ensuring high-value local implementation and support services for our customers. Our technical team is currently based in both our Bahrain and Dubai Internet City offices with primary focus areas that include:
Our goal is managing the customer across the spectrum of its operations, identifying critical business needs and offering seamless solutions using a cross section of best of breed partners. Please refer the next section on "Intercol's Partners" to understand the solution area we can address.
Professional Services & Outsourcing
This is a new addition to the group and covers requirements for both short-term projects and long-term placements based on specific opportunities. We would act as the single point of co-ordination for these resources logistically. Some of the areas we look to provide resources include the following:
Harris Corporation is an international communications equipment company focused on providing product, system, and service solutions for commercial and government customers. The company's four operating divisions serve markets for microwave, broadcast, secure tactical radio, and government communications systems. With more than 10,000 employees, including 5,000 engineers and scientists, Harris is a technology powerhouse that has 4 main product areas including Government Communications, Broadcast Communications, RF Communications & Microwave Communications. www.harris.com
Intec supplies OSS(operations Support Systems)/BSS(Business Support Systems in five key areas including Singl.eView for retail billing, Inter-mediatE for Multi-service Mediation, Inter-activateE for Service Activation, InterconnecT for Interconnect Billing, Intec DCP for Dynamic Charging. In each case Intec has developed a 'carrier-grade' product that offers the performance, stability and breadth of functionality to be used successfully by many of the world's largest and most advanced communications service providers. Intec’s products are also truly convergent - operating worldwide in every kind of carrier, from the largest mobile and fixed operators to innovative start-ups in 3G, IP and content delivery. www.intec-telecom-systems.com
Tayana offers a range of Value Added Product and Solutions to the Mobile phone service providers covering
WinLIMS® LABORATORY INFORMATION MANAGEMENT SYSTEMS (L.I.M.S)
INTERCOL has partnered with QUALITY SYSTEMS INTERNATIONAL. who provide Out-of-the-Box laboratory informatics (LIMS) solutions. INTERCOL services include planning, implementing and supporting their enterprise WinLIMS® systems across industry verticals like Oil & Gas, Pharma, F&B, Environmental, Healthcare, Government with regulatory consulting, training, and system validation performed by a qualified and professional services staff from their offices in Dubai and Bahrain. www.qsiuk.com
WinLIMS® works on Microsoft Smart client technology (Dot Net). The WinLIMS® application has capabilities to operate in a Client-Server, Web Based or on a PDA.
WinLIMS is QSI's premier Laboratory Information Management System. Now available on a rental basis, WinLIMS makes LIMS a practical choice for even the smallest of laboratories.
WinLIMS “Out of the Box” is unique within the LIMS market, because of the outstanding depth and breadth of standard functionality, derived from our successful implementations throughout many differing industry sectors.
This “Out of the Box” approach, negating the need for expensive custom code, has the direct benefits to you of reduced initial and ongoing costs, quicker route to go-live, faster return on investment, and fellowship of a large user community.
WinLIMS “Out of the Box” combined with our unique WinLIMS rental scheme provides the first true “Off the Shelf” LIMS within the market place, making our technology available to all companies at low cost and completely risk-free.
With over 700 Implementations serving 38 countries worldwide, WinLIMS® is poised to achieve the best Out-of-the-Box LIMS available in the marketplace.
To view the QSI Product Family http://www.qsiuk.com/wiki_en/index.php?title=Products
Labtronics is an industry leader and innovator in laboratory data integration and management solutions, Labtronics combines advanced software and unparalleled data integration expertise to help customers derive more value from their laboratory data. Our proven solutions result in strategic benefits for our customers: www.labtronics.com
With over 6,000 corporate customers worldwide, they have been designing, developing and implementing instrument interfacing solutions since 1986.
| Solutions | |
| Laboratory Informatics Group Laboratory Data Management and Integration Solutions |
Device Integration Group Instrument and Device Automation Software |
| >> Instrument to LIMS Interfacing >> CDS to LIMS Integration >> Web-Based ELN for Routine Analyses >> The Integrated Laboratory |
>> RS232 or TCP/IP Interfacing >> Weighing Automation >> Pipette Calibration >> Continuous Flow Chemistry |
Intercol partners regionally (GCC) with Northwest Analytical (NWA) to provide SPC solutions to industry verticals like Petrochemicals, Chemical, Food & Beverage, Materials, Life sciences, etc. www.nwasoft.com
Northwest Analytical (NWA) is the leading provider of SPC software tools that enable intelligent, information-based decisions necessary to effectively manage and improve plant processes in manufacturing enterprises and supply chains. For more than 20 years, NWA has been dedicated to providing statistical analysis tools that provide a better understanding of processes enabling manufacturers to trim costs, boost performance and increase profits.
Northwest Analytical (NWA) flagship products include Quality Analyst®, an award winning SPC charting and analysis software solution to graphically analyze process behavior and judge the impact of process improvement decisions with minimal training in statistical techniques and Quality Monitor® for manufacturing plants and laboratories a single, unified data collection solution for quality assurance/quality control (QA/QC) test stations, in either stand-alone or networked systems. Some of NWA clients include 3M, Amgen, Cabot Microelectronics, ConAgra, Dow Chemical, ExxonMobil, Lockheed Martin, Pepsi, Pfizer, Phillips, Unilever, Weyerhaeuser, Xerox etc.
To access the NWA Products page, please visit http://www.nwasoft.com/products.htm SoftExpert Software - Software for Excellence
SoftExpert is a solutions development company dedicated to helping organizations become more efficient and effective. They provide leading software and services to help companies streamline their work processes, simplify tasks, and manage data. Their commitment is to their clients, and their quality of services. It distinguishes them in this market. www.softexpert.com
SoftExpert delivers a comprehensive range of solutions designed to improve every aspect of business operations.
Developed for any type of business in a wide range of industries, SoftExpert solutions help reduce costs, minimize risk, improve performance, and gain the flexibility to respond to changing business needs.
SoftExpert solutions allow customers to build and sustain a competitive advantage by managing information throughout their organization, automating their business processes and simplifying their critical and everyday decision making.
SoftExpert recognizes that compliance requires a comprehensive approach that incorporates all levels of an organization. They understand that the core foundation of regulatory compliance is the establishment of repeatable quality and business processes that embed best practices for compliance throughout the fabric of the organization. The solutions help transform your organizational initiatives into a complete, quality-based business management system.
Their drive is to develop innovative solutions that maximize excellence, quality and productivity for our clients. ISOSYSTEM MODULES
Minitab Inc. is the leading global provider of software and services for quality improvement and statistics education. Our mission is to provide the tools and resources professionals need to analyze complex problems, improve their processes, and train their students. www.minitab.com
Minitab is best known for its flagship product, Minitab® Statistical Software. The package was originally created in 1972 to help professors teach statistics, but has since evolved into the premier software organizations use when analyzing business data to improve the quality of their goods and services. It has driven virtually every major Six Sigma improvement initiative around the world, and is the package students use to learn statistics in more than 4,000 colleges and universities.
Key Commercial Customers
Minitab is used extensively at many of the world's largest companies, including: To access Minitab products, please visit http://www.minitab.com/products/ ResponseTek Experience Based Management (EBM) solution enables organizations to shorten product and service improvement cycles by pinpointing specific successes and failures in the customer, vendor and/or employee experience. By routing the real-time stakeholder communication directly to the individual or business area within the organization that is responsible, ResponseTek facilitates rapid issue resolution and response back to the stakeholder, creating a more satisfied, loyal and profitable stakeholder base. www.responsetek.com
ResponseTek is headquartered in Vancouver, Canada with a regional office in Toronto, Canada and an EMEA headquarter in London, UK. Intercol represents ResponseTek in the GCC.
For 20 years, Epicor has been a recognized leader dedicated to providing integrated ERP, CRM and SCM software solutions to midmarket companies around the world. With the acquisition of Scala, Epicor is a global leader in the midmarket serving over 20,000 customers in over 140 countries. Epicor leverages innovative technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, enterprise service automation, and hospitality that enable companies to immediately drive efficiency throughout business operations and build competitive advantage. With the scalability and flexibility to support long-term growth, Epicor's solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. www.epicor.com
INTERCOL has partnered with EPICOR to offer the best of breed solutions and implementation / support services to clients in UAE, Bahrain and Qatar. With more than 50 installations in UAE alone across different verticals, EPICOR addresses the need areas and deploys a suitable solution to customers worldwide.
Ehrhardt + Partner(E+P) is the leading expert for warehouse logistics at an international level. Founded by Hermann Ehrhardt in 1987, E+P has developed into an internationally active group of companies with more than 110 employees at four locations. Company solutions are currently being employed successfully on five different continents. Together with the group subsidiaries, the Ehrhardt + Partner Group offers integrated total solutions for warehouse logistics from one source. Conceived for professional use in practice, all products are subject to ongoing development to keep them at the highest standard. This is why the products distinguish themselves with a very high level of quality offering the customer security for the future and their investments. The product range of the E+P Group incorporates the warehouse management system LFS 400, Pick-by-Voice as well as wireless data and barcode solutions, RFID, material flow computers, individual customer specific solutions and warehouse trainings. Throughout the world, customers of E+P value the sound warehouse related advice, the extensive expert knowledge of warehouse logistics, professional project management, short project run-times, turnkey solution, on-time picking and reliable support. There are currently more than 280 customers from all industries on the list of references for the Group.
Products and Services
Ehrhardt + Partner Group in the Middle East
ISOSYSTEM Document
Document & Records Management [EDM/RM]
ISOSYSTEM Process
Business Process Management [BPM]
ISOSYSTEM Performance
Performance Management [BSC]
ISOSYSTEM Project
Project and Service Management
ISOSYSTEM Action
Non conformance and Corrective Action Management [CAPA]
ISOSYSTEM Audit
Audit Management
ISOSYSTEM EHS
Environmental, Health and Safety Management
ISOSYSTEM Calibration
Gage Calibration Management
ISOSYSTEM SPC
Statistical Process Control
ISOSYSTEM Inspection
Incoming/Outgoing Goods Inspection and Evaluation
ISOSYSTEM Maintenance
Asset Maintenance Management
ISOSYSTEM APQP-PPAP
APQP - Advanced Product Quality Planning / PPAP - Production Part Approval Process
ISOSYSTEM FMEA
Failure Mode and Effect Analysis
ISOSYSTEM MSA
Measurement Systems Analysis
ISOSYSTEM Training
Competence and Training Management
ISOSYSTEM Waste
Hazardous Waste Management
ISOSYSTEM BI
Business Intelligence
ISOSYSTEM Risk
Risk Management
ISOSYSTEM Asset
Enterprise solution for increasing asset reliability and utilization
ISOSYSTEM Item
An effective enterprise solution that streamlines the processes for managing product data
3M, Armstrong World Industries, AT&T, Avery Dennison, Blue Cross/Blue Shield, Bombardier, British Telecom, Caterpillar, Chase Manhattan, Compaq, Crane, DuPont, Eastman Kodak, Ford Motor Company, GenCorp, General Electric, General Mills, Hewlett-Packard, International Paper, ITT Automotive, LG, Lucent Technologies, Maytag, Nokia, Pilkington Libbey Owens Ford, Reckitt and Colman, Rolls Royce, Samsung, Seagate Technology, Solo Cup, Standard Products, Toshiba, Warner, and many others.
The Ehrhardt + Partner Expert Group is represented by the Ehrhardt + Partner Solutions (EPS) based in Dubai, as well as renowned sales, service, and support partners in Qatar, Bahrain, and Saudi Arabia, among others. It is the goal of the E+P Group to support and considerably advance the implementation of international quality and logistics standards on location in Dubai, in the United Arab Emirates, and in the Middle East. With their German warehouse experts, the corporate group ensures extensive warehousing support and service in this region, as well as proven, professional world-wide project implementation EPS will establish an innovative logistics training and warehouse technology centre in Dubai Logistics City. There, interested companies can inform themselves comprehensively about the theme of warehouse logistics, and check out how modern warehouses function and how the processes of existing warehouses can be appreciably optimised with the help of innovative technologies like radio frequency, RFID, and Pick-by-Voice. In addition, all warehouse experts based in Germany are informed in detail in the new warehousing technology centre as to how modern, integrated total solutions for warehouses work and how the implementation of these intelligent systems ultimately raises the profits of the user. www.ehrhardt-partner.ae