For more information about our group and business interests, do also visit us at http://www.intercol.com/
INFORMATION TECHNOLOGY BUSINESS UNIT The Information Technology Group is in operation for 10 years with a diverse group of specialized IT professionals focusing on providing best of breed applications & services with implementation & project management expertise. The primary areas of focus in Bahrain are: |
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The IT Group strongly believes in the philosophy of value-added services to its customers in our role as a Systems Integrator. To this end we provide a number of services including, but not restricted to
Harris Corporation is an international communications equipment company focused on providing product, system, and service solutions for commercial and government customers. The company's four operating divisions serve markets for microwave, broadcast, secure tactical radio, and government communications systems. With more than 10,000 employees, including 5,000 engineers and scientists, Harris is a technology powerhouse. www.harris.com
Products and Solutions from Harris
 | NetBoss is a robust, scalable suite of modular software applications that provide critical Service Assurance and Service Fulfillment functionality to operators of telecommunications networks. The NetBoss Architecture consistent with the TMN framework, embodies a comprehensive approach to managing network elements and service-related processes (like provisioning) in multi-vendor, multi-protocol, multi-service environments. |
Vallent 's best-of-breed performance and service management solutions address the technical challenges of next-generation networks in a business-focused manner. Our solutions allow service providers to effectively monitor the performance of the network, the service quality of the services delivered to the customers and the management of service level agreements (SLAs) with customers, providing the foundation to truly manage corporate and consumer-oriented service offerings in a customer-centric manner. www.vallent.com
IFS Defence is from BAE SYSTEMS and IFS to target the worldwide defence industry. The Company represents a formidable combination of financial backing, advanced technology and logistics expertise, to become a pre-eminent force in the defence marketplace. IFS Defence was set up to specifically target the defence market. It combines world-leading software technology with extensive expertise in defence logistics management systems, sophisticated asset maintenance and logistics solutions. www.ifsdefense.com
HP Services is a partner for the business of change and provides a complete portfolio of services tailored to your unique business and IT needs - today and in the future. They partner closely with you to help your company design, build, integrate, manage, and evolve an adaptive enterprise that lets you effectively respond to changes in your business. www.hp.com
HP OpenView Management
Today, IT is measured not only by the quality of services it offers, but also by how it helps the business reach its financial goals, increasingly, IT is being held responsible for end-customer satisfaction.
HP OpenView Business Management solutions enable CIOs and business service owners to see their key business services as their customers do, and understand the business impact of resource problems so they can prioritize IT resources to resolve them before they impact the bottom line.
Coupled with the HP Adaptive Enterprise approach, IT is more closely aligned with the goals of the business and is therefore of greater value to the business.
Solution Middle East is a leading and most preferred regional provider of Information and Communication Technology Solutions to help organizations improve their Management and Productivity through efficient communications and processes. www.solutions-me.com
Products and Solutions from SME
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A FAX server that improves operating efficiency, streamlining business processes, reducing costs, enhancing communications with customers and suppliers, increasing revenues and profitability…these are the challenges your company management team faces every day. |
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Maximizer Enterprise 8 is a effective customer relationship management (CRM) solution for customer service & support departments as well as sales and marketing doesn't need to be expensive or complex. You need a solution to help you dramatically increase productivity levels in order to service more customers faster. |
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Citrix MetaFrame Access Suite Enabling you to becoming an “On-Demand Enterprise” Access to information resources has become a critical issue for organizations from two perspectives – on the one hand, ubiquitous access is essential for growth and competitive advantage; on the other, the struggle to deliver this access in a world of system and user complexity threatens to overwhelm IT. Organizations are looking for a new approach that will not only give users access at their fingertips to the information required to build the business, but also will make IT’s job easier. By replacing a patchwork of tactics with a comprehensive access strategy, delivered with an access infrastructure solution, any organization can become an on-demand enterprise where information is securely, easily and instantly accessible from anywhere, using any device or connection. |
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FaxWare is the absolute market leader among the network fax solutions and convinces through efficiency and scalability. Revolutionize sending and receiving of faxes in your company: FaxWare enables your server to become the multi-functional fax station. Documents are easily faxed, directly from your own PC out of any popular application programme. |
At Sybase Products Middle East, their business is providing solutions that work so that e-Business can work. A recognized leader in delivering enterprise software and services, they help organizations Web-enable the wide range of applications typical of today’s heterogeneous business computing environments. And they help integrate “silos of information” locked in legacy systems. But they do much more than just enable and integrate. They offer an array of enterprise portal—or EP—products, wireless technology, and vertical market solutions that enable global organizations to deploy robust e-Business solutions for delivering critical information anywhere it’s needed, on any device, at any time. www.sybase.ae
Products and Solutions from SPME
Sybase Adaptive Server Enterprise (ASE) is designed to support the demanding requirements of transaction-intensive, mission-critical OLTP and decision support applications. Sybase’s continued commitment to open standards provides a flexible, adaptive foundation for quickly integrating data sources in heterogeneous computing environments. ASE’s efficient query optimization delivers unsurpassed levels of performance and scalability.
Sybase Replication Server and EnterpriseConnect Data Movement. To respond to today’s increasingly competitive business environment, many organizations are improving their efficiency by adopting flatter, decentralized structures. As conditions change, businesses are reorganizing frequently. Your information systems must support these organizational requirements. Sybase replication technology offers the first practical architecture for building cost-effective, high-performance, robust distributed systems and supplies a flexible approach to information delivery that adapts to your changing business needs.
 | Hyperion is the only solutions provider that combines award-winning business and financial applications with a powerful business intelligence platform, easy-to-use dash boarding, and expertise in management processes. With this combination, Hyperion solutions let you accomplish it all: translate strategies into workable plans, monitor their execution and gain the insights you need to actively improve performance in all areas of your company. |
DataCore offers a simple and effective solution that will let you achieve your data protection and recovery objectives without having to frequently interrupt your business applications. The solution takes advantage of backup products you already have in place. www.datacore.com
Products and Solutions from DATACORE
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SANmelody helps you to consolidate applications spread across multiple machines : mail servers, application servers, database servers, file servers and web servers. What do you do when the database server runs low on disk space, and there’s no more room for expansion? Many will buy another database server. But think twice - if you continue down this path, chances are that you’ll soon have to buy another mail server and file server for the same reason. This isn’t the best way to spend your precious IT budget. |
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SANsymphony software addresses chronic and costly storage management problems that plague large enterprises and midsize companies alike. In particular, 'Powered by DataCore™' solutions focus on the many uncertainties surrounding provisioning, managing and protecting storage resources. |
Nokia One Business Server acts as an access point between mobile devices and original source content. Using patent-pending Nokia technology, email, attachments, embedded live intranet and Internet links, calendars, contacts, tasks, and notes are accessed fast and in a format perfectly suited for the screen size of any device. www.nokia.com
Products and Solutions from NOKIA
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Nokia One Business Server provides mobile access to email with attachments, calendar, contacts and Web links. Uniquely, the Business Server reformats information so that it is delivered quickly and fits the form factor of virtually any mobile device. Localized in 14 major European and Asian languages, it satisfies the needs of diverse employee groups and it resides in-house, allowing IT managers to maintain control of their mobile application environment. |
VMware brings mainframe-class virtual machine technology to industry-standard computers. VMware Workstation, VMware GSX Server and VMware ESX Server are the products. The company established itself as one of the thought leaders in the newly emerging Virtual Infrastructure marketplace. Virtual Infrastructure introduces a new category of capabilities to the data center that have never before been available. www.vmware.com
Products and Solutions from VMWARE
| VMware ACE is an enterprise solution for IT desktop managers who want to provision secure, standardized PC environments throughout the extended enterprise. VMware ACE installs easily and improves the manageability, security and cost-effectiveness of any industry standard PC. VMware ACE enables IT desktop managers to apply enterprise IT policies to a virtual machine containing an operating system, enterprise applications, and data to create an isolated PC environment known as an "assured computing environment". Through Virtual Rights Management technology, VMware ACE enables IT desktop managers to control assured computing environment expiration, secure enterprise information on PCs, and ensure compliance with IT policies. |  |
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VMware Workstation is powerful virtual machine software for developers and system administrators who want to revolutionize software development, testing and deployment in their enterprise. Shipping for more than five years and winner of over a dozen major product awards, VMware Workstation enables software developers to develop and test the most complex networked server-class applications running on Microsoft Windows, Linux or NetWare all on a single desktop. |
| VMware ESX Server is virtual infrastructure software for partitioning, consolidating and managing systems in mission-critical environments. ESX Server and VMware Virtual Infrastructure Nodes provide a highly scalable virtual machine platform with advanced resource management capabilities, which can be managed by VMware VirtualCenter. |  |
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VMware GSX Server is enterprise-class virtual infrastructure software for x86-based servers. It is ideal for server consolidation, disaster recovery and streamlining software development processes. Support for all x86-based platforms makes VMware GSX Server the most flexible server virtualization product available, and tight integration with VMware VirtualCenter delivers unrivalled manageability and scalability. |
Stalker Software is the technology leader in messaging and collaboration solutions for a multitude of operating systems. We meet the needs of any size operation, from 10 corporate collaboration and e-mail users to 50 million wireless subscribers. www.stalker.com
Products and Solutions from Stalker
CommuniGate Pro is the most advanced Internet messaging server on the market today. The comprehensive, flexible solution enables corporations, educational institutions, and service providers to implement a variety of functionality. From email and calendaring, to instant messaging and application sharing, CommuniGate Pro supports it all from one proven, reliable platform.
Surya operates at the intersection of technology and finance. Having a vision is to be the leader in financial software and financial software components in treasury and risk management. They have developed CBSE (Component Based Software Engineering) techniques to cut down product development time and costs. www.surya-soft.com
They have created financial products such as, BALM - Bank Asset Liability Management System, R-Control - a market risk control system, FTP – Funds Transfer Pricing System and Ops Control – operations risk control system. They are promising to bring more products to market such as, Ops control - an operations risk management system and Basel II - a comprehensive Basel II compliance system.
They have already executed full life cycle fixed price projects from their Bangalore facility for various clients world wide. Using CBSE techniques, they have successfully enabled creation and maintenance of products for their partner companies within tight budgets and aggressive timelines.
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For 20 years, Epicor has been a recognized leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to midmarket companies around the world. With the acquisition of Scala, Epicor is a global leader in the midmarket serving over 20,000 customers in over 140 countries. Epicor leverages innovative technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, enterprise service automation, and hospitality that enable companies to immediately drive efficiency throughout business operations and build competitive advantage. With the scalability and flexibility to support long-term growth, Epicor's solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. www.epicor.com
With the scalability and flexibility to support long-term growth, Epicor's solutions are complemented by a full range of services, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. A recognized leader dedicated to providing innovative enterprise solutions.
iScala
Epicor iScala is a tightly integrated and industry-specific end-to-end ERP, CRM and SCM solution targeting the divisions and subsidiaries of Global 1000 corporations and large local and regional companies worldwide. Epicor iScala’s seven application suites provide collaborative functionality, country-specific localizations and multi-language capabilities designed to support global, multi¬company deployments with significant cross-border trading requirements.
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| Vantage by Epicor is an easy-to-use solution designed to meet the needs of make-to-order and mixed-mode manufacturing companies. Vantage is delivered ‘out of the box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Ser¬vice, and finally Financial recognition. |  |
Vista
Vista by Epicor is a powerful, yet easy-to-use software available to manufacturers worldwide. Vista is fully integrated and loaded with innovative tools that will help you take control of scheduling, estimating, job costing, financials and much more. You can count on Vista to take care of the details of running your business, so you can devote your time to the bigger picture. It is no wonder that more than 3,000 manufacturers like you rely on Vista to run smoothly.
Clientele
Epicor Clientele is a complete CRM solution for managing customer-centric processes. With modules for support, sales, market¬ing and self-service, Epicor Clientele provides a single source for managing customer interactions, enabling a smooth transition from sales to support, and resulting in more satisfied customers.
Epicor for Service Enterprises
Epicor delivers an intuitive and comprehensive enterprise service automation (ESA) application, Epicor for Service Enterprises. More than just professional services automation (PSA), it manages and streamlines virtually every aspect of your service organization—from bid management to engagement delivery and resource management to project accounting, portfolio management and beyond—all within a single solution. Through its groundbreaking adoption of leading-edge Web services technologies, Epicor for Service Enterprises is the only ESA solution to offer enterprise functionality at a midmarket total cost of ownership (TCO)—combining a rich user experience with absolute flexibility and intense performance.
CRS Retail
Epicor|CRS is the leader in software and services for the real-time retailer who seeks to deliver best-in-class customer service. That makes it the ideal choice for retailers who demand proven, integrated, full-featured, scalable and global solutions. These products are helping retailers optimize the customer experience and improve the bottom line. The solutions are designed for interoperability standards for maximum ease of integration and ROI. CRS provides software and services to over 130 of today’s top specialty retailers. These solutions include Point-of-Sale, Merchandising, CRM, Loss Prevention, Sales Audit, Returns Management, Cross-Channel Order Management, Learning Solutions and Retail Services.
IT Service Management
Epicor ITSM provides a robust set of service management features that provide support for the key IT processes outlined by the Information Technology Infrastructure Library (ITIL) and has been certified by Pink Elephant, a leading IT service management education and consulting provider, as ITIL Compatible in five key service management areas:
Epicor IT Service Management (ITSM) can provide your end users with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems and change requests. Epicor ITSM enables you to set and monitor varying service levels based on specific agreements. Epicor ITSM offers your service desk a powerful structured solution for IT management processes.
